THE LEARNING PATH
Twelve weeks. A way out.
Start with the receipt. Work through real platform cases. Finish knowing how to handle an unfamiliar subscription.
What am I paying for?
Turn a handful of receipts into a subscription inventory you can actually use.
Who is actually billing me?
Follow a receipt to the organisation that can manage the subscription.
Monthly payments. Annual commitment.
Separate when money moves from how long a subscription commitment lasts.
Apple: find the purchasing account.
Use the receipt to find the Apple account and cancellation route that match the purchase.
Google Play: deleting is not cancelling.
Tell app removal, a pause and cancellation apart before choosing an action.
Adobe: why is there an exit fee?
Read the plan commitment, then separate the documented dispute from the terms of a particular purchase.
PAUSE HERE / Mid-semester break · 7–20 September
07Adobe: finish the cancellation.
Work from the correct plan to a confirmed result, including the case of multiple active plans.
Netflix: whose cancel button?
Follow a partner-billed membership back to the organisation that can end it.
Two free months. Then what?
Evaluate a retention offer against your original goal and the terms it changes.
Cancelled. Are we sure?
Build a completion record that distinguishes an attempted action from its result.
When the button does not work.
Turn an unresolved attempt into a clear, documented support request.
You can find your own way out.
Apply the method to an unfamiliar subscription without relying on memorised screens.