Before the workshop
Read this week’s lecture and open the practice pack and worksheets. Bring a browser and a way to write notes. Use the fictional account aliases; no personal records are needed.
Work the case
Use dossier N01: a membership page says ‘Billed through Campus Connect’. The fictional bundle terms say changes are managed by that partner and access continues to the printed period-end date.
Compare this with a direct-billed example. Write an appropriate route for each, then peer-check the conditions and confirmation steps in your field guide.
What you leave with
Your sourced cancellation field guide and a partner-billing decision note.
Check your reasoning after attempting the task
Use the payment partner for N01. Do not promise that the provider’s direct cancel control exists for that purchase.
Return to week 8’s lecture to check a concept. The next lecture is Two free months. Then what?.
Before you leave
- Every conclusion identifies the receipt, plan card or source supporting it.
- Your sourced cancellation field guide and a partner-billing decision note.
- Unknown facts remain labelled; no real purchase or cancellation is required.