Refer someone to CRS

This page is for referring a refugee or asylum seeker you know to Canberra Refugee Support — the process below is for someone making a referral on another person's behalf.

1. Check

   CRS doesn't apply strict eligibility criteria, but two groups are given priority: asylum seekers on temporary visas who are ineligible for much government assistance, and refugees who have recently arrived and are facing significant settlement challenges. High-need cases outside these groups aren't ruled out where CRS has the capacity.

2. Email

   Email info@canberrarefugee.org.au with as much of the following as you can — not all of it is required: name, age, family composition, suburb, country of origin, visa type, contact details, language spoken at home, English level, time in Australia or Canberra, and the type of assistance needed.

3. What happens next

   1. A CRS volunteer support coordinator will make contact.
   2. A coordinator meets the person you've referred, to explain what CRS offers, learn their needs, and check they want to go ahead.
   3. The referral goes to the CRS committee for confirmation.
   4. Once confirmed, CRS finds volunteers from its membership, briefs them, and introduces them.