Week 12: Levels of resolution

Final lecture, a de-escalation ladder for shared-space conflict, closing the loop back to Week 1

17 May 2027

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Outline#

• the escalation ladder: notice, name it privately, raise it directly, raise it with a third party, disengage
• why the lowest effective rung is usually the right one, and why people skip straight to the highest
• closing the loop: Week 1’s self-awareness work as the precondition for using this ladder in the moment, not just in hindsight
• critique-and-redesign assessment: due this week, and what “stands on its own” means in practice