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Week 11 Care Lab: Repair Clinic

Practising Week 10 — carrying one genuine failure involving your designated human cat through the complete diagnose, acknowledge, repair, update chain

19 May 2027

Before your Care Lab

Released Mon 10 May 2027 · due Wed 19 May 2027, 08:30, ahead of the earliest timetabled group.

Bring one genuine failure involving your designated human cat — ideally the one you dissected in Response Autopsy, though a new one is fine if a more useful case has come up since. Work through the complete chain: diagnose precisely what went wrong, acknowledge the specific miss to your human cat, repair the actual response, and update your care model so the same conditions would not produce the same mistake again.

The repaired response is not the artefact this Care Lab is asking for. The changed model is. Be ready to show, specifically, what in your model is different afterward, and why that difference addresses the failure rather than just apologising for it.

In the Care Lab

In your timetabled group, present your diagnose-acknowledge-repair-update chain and let your groupmates check the weakest link: is the diagnosis actually precise, or does it stop at “I should have been more careful”? Is the acknowledgement specific to this human cat, or a generic apology that would fit any failure? Does the repaired response follow from the diagnosis, or is it just a warmer reply that would not have prevented the original failure? Does the model update actually change something, or does it restate the failure in different words without altering what the model would do next time?

Afterwards

This is not a rehearsal. The diagnose-acknowledge-repair-update chain you complete here, with a visibly changed model at the end of it, is close to exactly what Know Your Cat’s documented-failure component is asking you to demonstrate for the rest of the semester. Next week’s lecture and Care Lab close the course by asking what all of this maintenance has actually added up to.

The spec

What you bring to the session. Written so a reader can tell whether it has been met without asking you.

Teaching team