People
Who teaches the course, and how to reach them.

Marisol Quaye
Convenor
The convenor, teaching the weeks that introduce each new complication — definition, function, motive, timing, and who gets to accept an apology.

Idris Fenn
Tutor
A tutor teaching the weeks that stress-test an apology once it exists — its components, its audience, its power, and what happens after it.