About us
Meituan's mission is stated in seven words — we help people eat better, live better. — and its strategy in three: “Retail + Technology”. This page is what those actually mean.
Meituan is a technology company that connects hundreds of millions of people to the restaurants, shops, couriers and services of the cities they live in.
Since 2010 Meituan has worked on the digital upgrading of both services retail and goods retail — on the supply side and the demand side at once. The company does not run the restaurants or stock the shops; it builds the software, the logistics and the payments that let millions of small local businesses trade online.
The corporate strategy was upgraded to “Retail + Technology” in 2021. In practice that means two things happening together: retail formats that reach further into everyday life, and sustained R&D in the systems that make them work — dispatch algorithms, delivery drones, autonomous vehicles, and more recently AI tools built for merchants rather than for demos.
Greater responsibility, more patience
Each of these is Meituan's own figure, restored from the content its English About page ships but doesn't display. Every one carries the source and period the company attributes it to — because a number without a date is not information.
687million
Finding a restaurant, ordering delivery, buying groceries, sending flowers, booking a trip, unlocking a bike. Meituan reached 687 million users over the preceding twelve months.
Meituan quarterly results, Q3 2022
9.3million
Over 9.3 million merchants traded on the Meituan platform in the preceding twelve months — overwhelmingly small, independent, local businesses.
Meituan quarterly results, Q3 2022
5.27million
Around 5.27 million delivery couriers earned income through the platform in 2021, including 246,000 from counties designated as key to national rural revitalisation.
Meituan Annual Report 2021
9.3%
Delivery drones, autonomous delivery vehicles and in-restaurant robots. R&D reached 9.3% of revenue in 2021.
Meituan Annual Report 2021
453built
By the end of December 2022 Meituan had rallied around 239,000 merchants and 68,000 users to fund 453 playgrounds for children in rural China.
Meituan corporate disclosure, December 2022
Meituan memorabilia
Also shipped-but-unrendered on the English site. The Chinese reader gets this timeline; the English reader gets a sentence.
2010
Group buying first, then movie ticketing, hotel booking, attraction tickets and bike sharing — the services retail businesses.
2011
2013
Followed by grocery retail, community e-commerce and the rest of the goods retail businesses.
2018
Meituan listed on the Main Board of The Stock Exchange of Hong Kong on 20 September.
2021
What we do
From the first quarter of 2026 Meituan reports revenue as delivery services, merchant services and product sales, split across two segments.
On-demand delivery, in-store dining, hotels and travel — the everyday transactions between a person and the businesses around them.
Grocery retail, overseas delivery and the longer-horizon technology bets, run as a separate reporting segment.
Technology
Disclosed in the first quarter 2026 results announcement. These are tools already in the hands of operators, with the counts Meituan reports.
The consumer AI assistant, upgraded with AI-driven search for local services, plus a health assistant for consultations, medicine and appointments.
AI operations tooling serving over 700,000 restaurant merchants.
AI support for over 300,000 in-store merchants across service categories.
A proprietary AI solution for hotel merchants, validated across low- and high-star hotels.
Meituan first quarter 2026 results announcement, 1 June 2026
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Latest results, the full document archive, the Board and how to reach investor relations.