Since 2010 Meituan has worked on the digital upgrading of both services retail and goods retail — on the supply side and the demand side at once. The company does not run the restaurants or stock the shops; it builds the software, the logistics and the payments that let millions of small local businesses trade online.
The corporate strategy was upgraded to “Retail + Technology” in 2021. In practice that means two things happening together: retail formats that reach further into everyday life, and sustained R&D in the systems that make them work — dispatch algorithms, delivery drones, autonomous vehicles, and more recently AI tools built for merchants rather than for demos.
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