Week 11 Tutorial: The Worst Case Study

The semester's harshest teardown — a pay-toilet or turnstile kiosk with no alternative, real urgency and real embarrassment

3 May 2027 incentive

Before the tutorial#

No fieldwork required this week — the case is confronting enough that it’s handled as a shared discussion rather than individual assignment.

In the tutorial#

We work through pay-toilet and turnstile kiosks as the starkest version of this course’s whole argument: no alternative, real time pressure, real embarrassment, and — where findable — a franchise contract sitting behind the machine. The discussion turns on whether “worse” and “more profitable” are actually the same claim here.

Afterwards#

If this week’s machine unsettled you, that’s the point — bring the same scrutiny to your own final project category, including the parts that don’t feel dramatic.