Frequently Asked Questions
Do you repair TVs?
Yes — we're one of the leading TV repairers in the ACT and outer regions.
Is in-home servicing covered by my manufacturer warranty?
Usually not under the standard manufacturer warranty, but some extended-warranty agents may cover it depending on your policy — check with your insurer.
What about TV mounting or demounting?
The same applies: it's not typically covered by the manufacturer warranty, but it may be covered by an extended-warranty agent, pending confirmation with your insurer.
What happens to equipment that isn't worth repairing?
We recycle it responsibly, with a weekly collection of paper and cardboard, metal, glass and foam.
How do I make an extended warranty claim?
Lodge your claim following the instructions attached to your purchase tax invoice.
Do you repair projectors?
Yes — we're authorised, with trained technicians for both professional and consumer data projector repairs.
Is damage from liquid, power surges or physical impact covered?
Not under the manufacturer warranty, but it may be covered by your contents or building insurance — check with your insurer.
What proof of purchase do you need?
Just the purchase date and the invoice or docket number — you don't need to provide a full copy of the invoice.
Still have a question? Email us or call (02) 6280 7788.