Someone says “how are you?”

You have about a second to reply.

The correct reply is not an answer.

The protocol is undocumented, not obvious; a minority implementation is not a broken one.

Not a remedial course

  • No standard to be brought up to; only a majority
  • Nobody is here because something is wrong with them
  • You are here because the specification is missing, and you noticed

The outcome is fluency plus choice.

How a week runs

  • Tuesday — a lecture writes part of the protocol down
  • Thursday — a lab checks it in the room, with a run sheet and timings
  • Sunday, from week 2 — a Field Journal entry

Nothing in a lab is sprung on you.

Four parts, twelve weeks

WeeksPartWhat you do
1–4Readwrite down what everyone runs and nobody describes
5–7Implementrun parts on purpose, and count the cost
8–11Negotiateinstitutions, closeness, disclosure, other implementations
12Horizonwhat the course leaves out, and where to read on

Instructions included

A photograph of a hand pulling a green door beside a yellow pictogram showing a person pulling a door towards them.
The door comes with instructions. The conversation on the other side is apparently self-explanatory.Pull pictogram on a door — Alastair Cook (Alcook101). CC BY-SA 3.0.

The documentation exists

In 1968 Emanuel Schegloff published an attempt to “ascertain rules” for how conversations open, and named properties those rules have — one is conditional relevance.

Schegloff (1968), American Anthropologist 70(6), 1075–1095

The protocol has documentation. It was never shipped to its users.

Talk whose job is the relationship

“Phatic communion”: Malinowski’s 1920s term for talk that maintains the connection rather than carrying information.

Better understood as negotiated than as a fixed, empty type.

Coupland, Coupland & Robinson (1992), Language in Society 21(2)

First, a prior question

What is the thing we are about to specify?

The greetings literature kept asserting properties of greetings — no real content, purely expressive — without agreeing what counted as one.

Six criteria

Duranti proposed six criteria for identifying a greeting exchange across languages and speech communities, so the claims could be tested instead of repeated.

Duranti (1997), Journal of Linguistic Anthropology 7(1), 63–97

If you can’t say what would count as an instance, you can’t check any claim you make about it.

Then he went and looked

Applying the criteria in a speech community in Western Samoa: four types of greeting exchange.

They break the standard claim. These greetings are not devoid of propositional content, and need not be “expressive” acts.

People use them to search for new information and to sanction social behaviour.

Duranti (1997)

One implementation’s greeting is not greeting.

In the room: is it a greeting? (6 min)

In pairs. Decide, and say what test you used.

  1. A nod across a lecture theatre. No words, no reply.
  2. “Alright?” shouted across a road, and they keep walking.
  3. A barista saying “hi, how are you, what can I get you?” as one unit.
  4. Two people who pass four times in a day and greet once.

One minute to read; three to compare criteria; two to hear two decisions.

The opening handshake between acquaintances in passing.ABHow are you?Good, you?a token, not a status reportYeah, good.(both keep walking)
  1. A to B: How are you?
  2. B to A: Good, you?. a token, not a status report
  3. A to B: Yeah, good.
  4. B to A: (both keep walking) (expected, not said aloud)
The opening handshake between acquaintances in passing.

The request

“How are you?” · “How’s it going?” · “You alright?” · “How’ve you been?” · “Hey, how are things?”

In passing, these are the same message.

None requests information. Each requests one acknowledgement that the relationship is in working order.

Valid replies

ReplyTokenReturns it?Closes?
Good, you?positiveyesafter one more turn
Not bad, you?neutralyesafter one more turn
Yeah, fine.neutralnoimmediately
Can’t complain.neutralnoimmediately
Surviving.a jokenoif said lightly

In the register of a standards document

The reply SHOULD return the request when there’s time for one more turn.

It MAY skip the return when both are clearly moving on.

A returned request MUST be answered with a token too.

“Honestly, I’ve had a rough week. I haven’t slept properly since Tuesday…”

A correct answer to the question as asked, and a nonconforming reply under this protocol.

The branch is sometimes worth taking

See the fork while you’re standing at it.

Then decide whether this is the conversation you want to start.

Same words, different room

Two panels show the same students: exchanging a wave while walking through a corridor, then sitting together on a bench with time to talk.
Fictional scene. “How are you?” Same words. One exchange keeps moving; the other has made time for an answer.

When it’s a real question

The asker:

  • stops moving
  • asks twice (“no, how are you actually?”)
  • asks somewhere private

These are the course’s working rules, not a finding. Thursday’s lab tests them.

Break

14:55–15:05

Resume at 15:05.

In the room: three openings, three records (12 min)

Fictional cases:

  • A: Both walk. “How are you?” / “Good, you?” / “Fine.” They part.
  • B: A stops. “How are you?” / “Fine.” / “No, how are you actually?” / “Worried about Friday.” A offers to sit down.
  • C: At a lift. “How are you?” / “Surviving.” The doors open; both enter.

2 min: label closed, branched or unclear; underline your evidence. 4 min: compare; name an observation that would settle C. 3 min: write a closing reply and an invitation to continue. 3 min: compare two pairs’ records.

Why do you owe a reply at all?

Why does an opening make a reply expected?

Schegloff has a term nearby — conditional relevance — but we only read the abstract, so it stays a name.

The puzzle, taken directly

What is it about some turns that reliably gets a response — and when is someone accountable for not giving one?

Two inherited answers:

  • Linguistic: interrogativity does it. A question is a question.
  • Sociological: the social action does it.

Each has merit. Neither settles it.

Stivers & Rossano (2010), Research on Language and Social Interaction 43(1)

What they argue instead

  • Different actions mobilise a response to different degrees
  • Speakers design turns with response-mobilising features
  • Those features hold a recipient more or less accountable for replying
  • Position, action and turn design each contribute
Stivers & Rossano (2010)

Obligation is not a switch. It’s a dial.

Which cuts both ways

If replies are hard for you: you can match the level you were given. A nod can answer a nod; a person already walking away may not be inviting a conversation.

If replies are automatic for you: you have a dial you didn’t know you were turning. When you actually want an answer, you can turn it up on purpose instead of hoping.

In the room: turn the dial (8 min)

In pairs, take “You’ve been quiet this week.” and say it twice.

  1. Once so a reply is hard to withhold — stop moving, use their name, ask again, leave the silence.
  2. Once so a reply is easy to skip — in passing, over your shoulder, with an exit in it: “no need to answer that.”

Then swap, and name what you changed.

One minute to read; two per partner; three to compare features. You may annotate the two fictional scripts instead of acting them.

Why nobody handed it to you

If you run the handshake without effort, familiarity can make its rules hard to see.

If it’s felt strange for years, you were right that it had rules. That’s a documentation problem, not a problem with you.

Thursday: corridor capture

Log the openings that occur during the capture window: words, reply type, and closed, branched or unclear. Zero is a possible count.

Prepared fictional cases supply classification practice if the corridor is quiet.

Words, not people. No names, no descriptions, no recording.

Check yourself against this week

Can you give a reply that closes the exchange, and say which type it was?

Can you say a sentence twice — once hard to refuse, once easy to skip — and name what you changed?

Can you say why “the reply is a token” is a claim about this protocol?

If time remains

Which part of the opening handshake would you document for your tutorial group, and what might writing it down change?

Optional discussion. Finish by 15:55.