# Site

## Pages

- [This exit leads nowhere.](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-RyoudoTeinei/404/): The address may have changed. There is a clear route back.
- [03 / Exit practical](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-RyoudoTeinei/assessments/exit-practical/): Solve a new subscription case, explain the route and leave a verifiable record.
- [02 / Cancellation field guide](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-RyoudoTeinei/assessments/field-guide/): Write a scoped, sourced guide that another person can follow and verify.
- [01 / Subscription inventory](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-RyoudoTeinei/assessments/inventory/): Make a reliable account of what is recurring, who bills it and what should be checked next.
- [What am I paying for?](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-RyoudoTeinei/lectures/01-find-your-subscriptions/): Turn a handful of receipts into a subscription inventory you can actually use.
- [Who is actually billing me?](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-RyoudoTeinei/lectures/02-follow-the-biller/): Follow a receipt to the organisation that can manage the subscription.
- [Monthly payments. Annual commitment.](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-RyoudoTeinei/lectures/03-read-the-commitment/): Separate when money moves from how long a subscription commitment lasts.
- [Apple: find the purchasing account.](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-RyoudoTeinei/lectures/04-apple-account/): Use the receipt to find the Apple account and cancellation route that match the purchase.
- [Google Play: deleting is not cancelling.](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-RyoudoTeinei/lectures/05-google-play/): Tell app removal, a pause and cancellation apart before choosing an action.
- [Adobe: why is there an exit fee?](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-RyoudoTeinei/lectures/06-adobe-terms/): Read the plan commitment, then separate the documented dispute from the terms of a particular purchase.
- [Adobe: finish the cancellation.](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-RyoudoTeinei/lectures/07-adobe-cancellation/): Work from the correct plan to a confirmed result, including the case of multiple active plans.
- [Netflix: whose cancel button?](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-RyoudoTeinei/lectures/08-netflix-partners/): Follow a partner-billed membership back to the organisation that can end it.
- [Two free months. Then what?](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-RyoudoTeinei/lectures/09-before-you-stay/): Evaluate a retention offer against your original goal and the terms it changes.
- [Cancelled. Are we sure?](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-RyoudoTeinei/lectures/10-check-the-result/): Build a completion record that distinguishes an attempted action from its result.
- [When the button does not work.](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-RyoudoTeinei/lectures/11-ask-for-resolution/): Turn an unresolved attempt into a clear, documented support request.
- [You can find your own way out.](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-RyoudoTeinei/lectures/12-exit-practical/): Apply the method to an unfamiliar subscription without relying on memorised screens.
- [The Exit Desk](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-RyoudoTeinei/people/exit-desk/): The fictional teaching team for How to Leave: weekly workshops, source questions and accessible alternatives.
- [Policies and support](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-RyoudoTeinei/policies/): Clear expectations for a course about clear exits. These are the policies of the fictional How to Leave course.
- [Build a usable inventory](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-RyoudoTeinei/sessions/week-01/): Sort the four receipts in the practice pack. Separate recurring services from the one-off purchase before recording any next action.
- [Follow the money](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-RyoudoTeinei/sessions/week-02/): Use R01 and R02 to build a routing diagram. The service name alone cannot choose the cancellation channel.
- [Read two clocks](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-RyoudoTeinei/sessions/week-03/): Compare the monthly STAY+ plan with Mosaic Studio's annual commitment paid monthly. Annotate payment frequency, commitment and the printed exit condition separately.
- [Match the Apple account](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-RyoudoTeinei/sessions/week-04/): R01 was purchased using NORTH. The practice phone uses SOUTH. Find the mismatch and consult the current Apple guide.
- [Choose cancel or pause](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-RyoudoTeinei/sessions/week-05/): Three fictional customers want different things: permanent departure, a one-month break, and continued use on a new phone. Use the Google Play reading to separate the actions.
- [Annotate the Adobe case](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-RyoudoTeinei/sessions/week-06/): Read the US terms, the DOJ announcement and Adobe's response. Use a different label for a plan condition, an allegation and a company statement.
- [Check every plan](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-RyoudoTeinei/sessions/week-07/): Use dossier D01: the design plan is the intended cancellation; the stock plan is to remain active. The first simulated request times out and the second returns confirmation C-204.
- [Take the partner route](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-RyoudoTeinei/sessions/week-08/): Use dossier N01: a membership page says 'Billed through Campus Connect'. The fictional bundle terms say changes are managed by that partner and access continues to the printed period-end date.
- [Read the retention offer](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-RyoudoTeinei/sessions/week-09/): Use the three fictional offers in the resource pack: one-month pause, discount with a new commitment, or cancellation. Choose for a customer who no longer uses the service.
- [Reconcile the evidence](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-RyoudoTeinei/sessions/week-10/): Dossier D01 has a failed attempt at 09:14, confirmation at 09:18 and paid access ending 8 October. A later document names a different plan.
- [Write the support request](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-RyoudoTeinei/sessions/week-11/): In dossier S01, there is a cancellation request but no completion record. The goal is to confirm whether renewal is off before the stated next billing date.
- [An unfamiliar exit](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-RyoudoTeinei/sessions/week-12/): Use the Weekend Reader final dossier and the exit-practical brief. Start from the receipt rather than a memorised platform interface.