# Site

## Pages

- [Page not found](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-AbhaySKahlon/404/): That page doesn't exist, or it has moved since you last looked
- [Assessment](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-AbhaySKahlon/assessments/): Every piece of graded work in the course, what it is worth, and when it is due.
- [Queue Case Study](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-AbhaySKahlon/assessments/queue-case-study/): Decompose one real waiting system into the mechanisms actually shaping it — interface, environment, queue structure, priority, and value — instead of describing the experience of using it as one undifferentiated whole.
- [Waiting Audit](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-AbhaySKahlon/assessments/waiting-audit/): Revisit your Case Study system with the course's complete ten-mechanism toolkit, separating what you can classify from how strongly your evidence actually supports it.
- [Waiting Experiment](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-AbhaySKahlon/assessments/waiting-experiment/): A small, ethical, deliberate manipulation of one named waiting mechanism — usually control, this course's Week 10 mechanism — tied to a gap your Case Study or a cited source actually left open.
- [Waiting Field Notes](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-AbhaySKahlon/assessments/waiting-field-notes/): Your own wait-observation log from Weeks 1 to 4, read through the duration, attention, expectation, and information lenses those weeks built it to answer.
- [Lectures](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-AbhaySKahlon/lectures/): What is covered, week by week, and which topics each lecture draws on.
- [Five Minutes](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-AbhaySKahlon/lectures/week-01/): Why the same five minutes on a clock can feel like nothing or like forever — and the two different ways people end up judging how long a wait took.
- [Watching the Clock](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-AbhaySKahlon/lectures/week-02/): Why paying attention to a wait can make it feel shorter for one person and longer for another — and why the direction depends on the same forewarning distinction Week 1 introduced.
- [How Long Did You Expect?](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-AbhaySKahlon/lectures/week-03/): Why a wait that runs six minutes late isn't the same thing as a six-minute wait — and what your log's "Expected wait" field has been quietly recording since Week 1.
- [Tell Me Where I Stand](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-AbhaySKahlon/lectures/week-04/): Why telling someone how long they have left, or where they stand in a queue, can change how a wait is evaluated without changing how long it's judged to have taken.
- [The Progress Bar](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-AbhaySKahlon/lectures/week-05/): What a progress bar's own behaviour communicates about an unfolding wait, and what Harrison et al.'s controlled comparison actually measured when they varied that behaviour under a fixed duration.
- [The Room](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-AbhaySKahlon/lectures/week-06/): How a waiting environment can affect the evaluation of a wait through affect and mood, without necessarily changing how long the wait is perceived to have taken.
- [Who Goes Next?](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-AbhaySKahlon/lectures/week-07/): Why the way a queue is arranged can lower how fair it feels to wait in it — even when nobody was actually served out of turn.
- [Who Doesn't Have to Wait?](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-AbhaySKahlon/lectures/week-08/): Priority doesn't remove waiting from a system — it reallocates it between classes of people, and what that reallocation does depends on facts a published policy rarely tells you.
- [What's It Worth?](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-AbhaySKahlon/lectures/week-09/): Why a wait is judged against what it buys you — sometimes the service itself, sometimes an explicit trade a system builds on purpose — and why neither of those is the same thing as who gets served first.
- [What You Can Do About It](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-AbhaySKahlon/lectures/week-10/): Why a wait can keep the same clock duration, the same disclosed information, and the same structure while one thing still changes — whether the person waiting has any meaningful choice over whether, when, or how they remain in it — and what one service-encounter study on perceived control does, and doesn't, tell us about that.
- [Looking Without Asking](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-AbhaySKahlon/lectures/week-11/): Why the four mechanisms your own log could report on directly turn into open, sometimes unanswerable questions once you're standing outside someone else's wait — and the two separate questions, kept apart, that let you say "cannot determine" or "undetermined" honestly instead of guessing.
- [What You Can Actually Say](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-AbhaySKahlon/lectures/week-12/): A hypothetical café charges $2 to skip the queue. That's two mechanisms, not one undifferentiated feeling — and whether they're connected to each other is a separate claim from whether either is present at all. This week closes the toolkit — the audited system's own control mechanism, classified for the first time, and the relationships between mechanisms, read only where the evidence actually supports reading them.
- [People](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-AbhaySKahlon/people/): Who teaches the course, and how to reach them.
- [Idris Fenn](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-AbhaySKahlon/people/idris-fenn/): Tutor. Trained in service design and UX research; runs the weekly sessions where field observations get argued over.
- [Marisol Quaye](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-AbhaySKahlon/people/marisol-quaye/): Convenor. Background in queueing theory and human-computer interaction; designed this course's measure-to-audit progression.
- [Policies and support](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-AbhaySKahlon/policies/): The course-wide rules for extensions, accessibility, AI assistance, academic integrity and the ethics of studying real waits.
- [Starting the wait-observation log](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-AbhaySKahlon/sessions/01-starting-the-log/): Setting up the personal log you'll keep and reinterpret all semester, and making your first entries against it.
- [Rereading the log for attention](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-AbhaySKahlon/sessions/02-rereading-the-log/): Going back over your Week 1 entries to ask what occupied your attention, then adding one more entry from a wait that naturally differs from them.
- [Rereading the log for expectation](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-AbhaySKahlon/sessions/03-rereading-for-expectation/): Sorting your existing entries by whether the wait ran shorter, about the same, or longer than you expected, and adding one more entry where your expectation was already on record before the wait began.
- [Rereading the log for information](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-AbhaySKahlon/sessions/04-rereading-for-information/): Sorting your existing entries by whether they carried explicit waiting information, comparing entries that are otherwise similar, and adding one entry from a wait where real information arrived partway through.
- [Logging the interface](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-AbhaySKahlon/sessions/05-logging-the-interface/): Extending the wait-observation log with a Week 5 field that records what a digital wait's progress or status representation actually did, not just whether one was present.
- [Logging the room](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-AbhaySKahlon/sessions/06-logging-the-room/): Extending the wait-observation log with a Week 6 field for a concrete feature of a wait's physical environment, and checking whether it relates to Outcome/notes independently of Judged duration.
- [Reading the queue](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-AbhaySKahlon/sessions/07-reading-the-queue/): Naming a real queue's apparent rule, watching what actually happens, and being honest about what you could and couldn't verify.
- [Mapping a priority rule](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-AbhaySKahlon/sessions/08-mapping-a-priority-rule/): Reading one real, published priority policy for its class, its criterion, and what it actually changes — without calculating whether it's fair.
- [Value-for-wait map](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-AbhaySKahlon/sessions/09-value-for-wait-map/): Reading one real system to tell apart an explicit value trade from a priority mechanism, using only what it actually publishes.
- [Designing a control experiment](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-AbhaySKahlon/sessions/10-control-and-experiment/): Drafting one experiment protocol and pressure-testing it against five fixed questions, before the Waiting Experiment asks you to run it.
- [Calibrating the evidence](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-AbhaySKahlon/sessions/11-looking-without-asking/): Building a nine-mechanism table from your Queue Case Study system — re-tiering the five mechanisms you already classified, and classifying four more from outside for the first time.
- [The tenth row and the relationships between them](https://comp4020-agentic-coding-studio.github.io/comp4020-ass2-AbhaySKahlon/sessions/12-what-you-can-actually-say/): Classifying your audited system's own control mechanism, and logging only the mechanism relationships your evidence actually supports — the last working material the Waiting Audit asks you to submit in full.